Hiring the right garage door company matters. Here’s a checklist to make sure you hire pros who are reliable, affordable, and local to the GTA.
When your garage door stops working or you’re finally ready for that home upgrade, it’s tempting to search “garage door companies near me” and go with the first one that pops up.
But not all companies are created equal. Some are just resellers. Others show up, take a deposit, and vanish. And a few are honest, hard-working pros who stand behind their work.
At Direct Overhead Doors, we’ve heard all the horror stories. That’s why we created this simple 7-question checklist to help you feel confident hiring someone local and trustworthy whether it’s us or someone else.
✅ 1. Are they truly local or just paying to look local?
Some big companies use ads to look like they’re nearby, but they’re based out of province or subcontract work to whoever’s available.
👉 Ask: Do you have a physical presence or team based in the GTA? Read their customers reviews.
✅2. Do they have real reviews from real people going back more than just a few months?
Google reviews don’t lie. Look for consistent 5-star feedback that mentions names, specific installs, and outstanding service not just vague “great job” comments from generic profiles.
But here’s something most people miss: check how far back the reviews go. If a company has hundreds of reviews but they all started in the last year, that’s a red flag. A long-standing company should have reviews dating back several years, showing a track record of reliable work and returning customers.
👉 Tip: Sort by Oldest reviews to see how long they’ve been in the game.
👉 Bonus Tip: Check their Google review link here or ask for photos of completed jobs.
✅ 3. Do they offer free estimates?
You should never pay for a quote or feel pressured. A trustworthy company will come by, take a look, and give you honest recommendations no strings attached.
👉 Ask: Do you charge for quotes or site visits?
✅ 4. Are they transparent with pricing?
Pricing should be clear what’s included, what’s not, and how long your quote is valid. Watch out for “lowball” offers that come with hidden fees later.
👉 Ask: Can I see a sample breakdown of a recent quote?
✅ 5. What brands and materials do they work with?
The quality of the door matters just as much as the installer. Ask what brands they carry and if they’ll walk you through the pros and cons based on your budget and home style.
👉 Ask: Do you carry insulated doors, and can I choose from different panel styles?
✅ 6. Do they require a deposit?
This one’s tricky. Some jobs do require deposits for custom work, but for standard doors and openers, a no-deposit policy means they trust their work and their customers.
👉 Ask: What’s your deposit policy?
✅ 7. Can you see examples of their work?
A good company is proud of what they do. Whether it’s Instagram, their website, or a before-and-after reel, you should be able to see the work for yourself.
👉 Ask: Where can I see photos or videos of past jobs?
🚪 Bottom line:
The right garage door company doesn’t just sell you a door. They guide you through the process, help you pick what’s best for your home, and make sure the job gets done right with no drama.
If you’re in the GTA and looking for honest service, no-pressure quotes, and garage doors installed by people who care, we’re here to help
